Shipping Policy

Shipping Information

At K-Touch, we ship authentic Korean beauty and skincare products from our facility to customers worldwide. Each order is carefully prepared to ensure product quality and safe delivery.

Processing Time

Orders are usually processed within 1–3 business days. During periods of high order volume or restocks, processing may take slightly longer.

Estimated Delivery Time

• Express Shipping: 3–7 business days (not including processing)

Delivery time may vary depending on destination and customs clearance.

Shipping Fees

Shipping is calculated per order based on weight and region. Shipping fees cover transportation only — customs charges are not included.

Customs and Duties

Buyers are responsible for any customs duties, VAT, or import taxes charged by their country. For accurate information, please contact your local customs office before ordering.

Shipping Issues

K-Touch is not responsible for issues caused by incorrect addresses, refused shipments, or absent recipients. Refunds for such cases will follow the carrier’s compensation policy.

Contact

For any shipping questions, please contact us at support@k-touch.us.